Frequently Asked Question

📢Last updated: Wed Apr 23 2025 14:16:30 GMT+0800 (Malaysia Time)

About member registration

⏩Are there any benefits to registering as a member?

Yes, there are. Member registration brings the following benefits.

- Your shipping address is saved, so you can reorder easily for future purchases.

- Since you can register multiple shipping addresses, you can easily ship items to your friends and family.

About ordering

⏩Can I change the items in my order after ordering?

Once your order is placed, we do not accept cancellations under any circumstances. Please make sure you order the correct items and quantities.

⏩I am anxious about whether my order has been completed. Can I check my order status?

You will receive an "order confirmation email" after your order is completed.

If you don't receive the confirmation email, please check the configuration for domains / your spam folder.

Members can see the contents of their orders via "Order history".

* It may take some time for the email to be sent.

* If you've registered a wrong email address, we cannot resend the email.

About payment

⏩What kind of payment methods do you accept?

We support tng , qr pay or bank transfer

About shipping

⏩Is it possible to change my shipping address after ordering?

Please contact us as soon as possible before we ship out your parcel. The shipping address cannot be changed after your order has been shipped.

⏩Is it possible to send multiple orders at once?

If you want to combine your order, please contact our customer service admin. Please take note that ,order from shopee can't combine with other orders.

About canceling orders

⏩Can I cancel my order?

Once your order is placed, we do not accept cancellations under any circumstances. Please make sure you order the correct items and quantities.

⏩Can I change my order?

We are sorry, but you cannot change your order once it is placed.